Case studies

Perfect packaging down to a tea

Taylor of Harrogate sells its green, black and herbal teas to more than three dozen countries.  Sometimes the language on the packets can be challenging because of a lack of space or because some words are just difficult to translate.

As a premier exporter, the company sells enough tea to provide 60 million cups worldwide every year.  But when it comes to deciding exactly what goes on the packet, it works closely with Bradford based Chamber International's translation services.

For several years Taylors has worked with the organisation ensuring that packets destined for German, French, Dutch, Italian and Spanish speaking markets are correctly translated.

"I asked Chamber International for a quote and they came back to me within 24 hours and all the translation work was back within a week," says export sales co-ordinator Emma Laing.

"We've been very satisfied. The price was very competitive and we found that the service was very quick indeed.  We asked for it in a Word document and back it came in just the right format. We trust them and feel very comfortable about using them."

A polished performance – thanks to Chamber International

When a machine manufacturing company from Keighley needed to give specialist technical training to a group of its German customers at its Cross Hills site, its first port of call was Chamber International.

Fives Cinetic Landis Grinding Ltd did not just need a competent German speaker to teach the visitors how to maintain the grinding machine they had just bought. The company also needed someone who could accurately translate highly technical terminology to ensure the equipment could be properly used and maintained.  

Cinetic Landis called Chamber International, which as well as providing export documentation services, also offers businesses a wide range of translation, interpreting and language services. Within hours they supplied Cinetic Landis with specialist interpreter Eddie Lawless.

"Chamber International were very helpful indeed in finding him for us," says training and quality manager Steve Conroy.

Chamber International's way with words helps cut baby deaths

Award-winning Bradford film and TV production company Shoot Productions is helping to reduce infant mortality in Bradford thanks to Chamber International's translation services.

The company was commissioned by Bradford and Airedale Primary Care Trust to produce a series of videos to reduce high levels of baby deaths in the district.

The film targeted three minority communities and needed to be translated into Polish, Urdu and Sylheti, a Bengali dialect spoken in parts of Northern India and Bangladesh.

"The issues raised in our DVD were specifically relevant to these communities," explains Sarah Senior, the founder of the business.

"We approached Chamber International who immediately said they could help.  The Polish and Urdu were translated and recorded in Bradford.  Chamber International found someone to translate the Sylheti version as well as recording the voice-over which was done in London.  My first instinct is to use them again in the future."

Now distributed, the DVDs are having a positive impact on ensuring that more babies from these communities survive their first year of life.